Why Ticketmaster is Bad?

Are you tired of missing your favorite events because the tickets were sold out within seconds of the release? The struggle is real, but Ticketmaster doesn’t make it any easier.Ticketmaster has been around since 1976, and it’s the go-to website for buying tickets for events. But, why do so many people hate it? In this post, we’ll outline some of the main reasons why Ticketmaster is bad, and discuss why many people are turning to alternative ticket sellers.

First, Ticketmaster Charges High Fees

One of the most common complaints against Ticketmaster is its expensive fees. Ticketmaster has been criticized for adding hidden fees, such as service fees, processing fees, and delivery fees, which can inflate the total cost of the ticket by 30% to 50%. Although Ticketmaster argues that these fees are necessary to make a profit and cover the cost of their services, many fans feel scammed by the high prices. Some people even report that the fees are higher than the price of the ticket itself! This can make ticket buying inaccessible to many fans, especially the ones who are on a tight budget.

Second, Ticketmaster Enables Scalpers

Another issue with Ticketmaster is that it enables scalpers to purchase tickets and resell them at a much higher price. Scalping is a practice where some individuals or companies use automated bots to purchase tickets as soon as they are released, leaving customers unable to purchase them.The scalpers then resell these tickets at double, triple or even ten times the price of the original ticket. While Ticketmaster claims to have measures in place to prevent scalping, many people believe that they are not doing enough. In fact, according to a report by CBC News, over 70% of the tickets sold on Ticketmaster go to scalpers, and despite laws banning the practice in some regions, scalping still persists.

Third, Ticketmaster’s Interface is User Unfriendly

Ticketmaster’s website is often confusing and difficult to navigate, making the purchase process frustrating for many customers. For example, many users have reported that search results often display irrelevant events, while others have reported issues with adding multiple events to their shopping cart. The process of purchasing tickets can also be a significant hassle. Many customers have reported timed-out sessions during checkout, forcing them to restart the purchasing process. The purchasing process can also be too long, with too many steps involved, causing buyers to give up before they even complete the transaction.

Fourth, Customer Service is Lacking

Finally, Ticketmaster’s customer service is often lacking. With many customers experiencing technical difficulties or issues with their tickets, having access to quick and efficient customer service is crucial. However, many people report long wait times on hold, disengaged customer service agents, and a lack of resolution to their problems.Ticketmaster also does not have a reputation for refunding tickets. In fact, many customers report being unable to obtain refunds after events were canceled, leading some to question the integrity of the company’s practices.

The Problems with Ticketmaster are Well-Known

In conclusion, Ticketmaster has a bad reputation for a reason. High fees, scalping, an unfriendly interface, and poor customer service are all valid reasons to question whether it’s the best choice for buying your tickets.With alternative ticket sellers like Stubhub, Vivid Seats, SeatGeek, and a variety of others on the market now, consumers have more choices than ever before. As a savvy consumer, it’s important to weigh the pros and cons of different ticket sellers before making any purchases. But, one thing is clear, you don’t have to rely solely on Ticketmaster to snag your tickets anymore.