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Is StubHub Reliable for Tickets?

StubHub is an online ticket exchange platform where people can buy and sell tickets, which was founded in the United States in 2000. It is one of the most popular ticket resale sites in the world, but there are many questions from buyers about the reliability of the platform. This article will explore whether StubHub is a reliable source for purchasing tickets.

StubHub’s Credibility

StubHub is owned by eBay, one of the biggest and most reliable online marketplaces in the world. In 2017, StubHub was acquired by Viagogo, a leading international online ticket marketplace. This acquisition has strengthened StubHub’s influence in the ticket resale market, allowing the platform to expand its reach to over 40 countries worldwide.

StubHub has partnerships with many major sports leagues, music, and entertainment companies. For example, the company is the official partner of Major League Baseball (MLB), one of the most prestigious sports leagues in the world. StubHub’s partnership with MLB ensures that the tickets listed on their platform are authentic and reliable. This partnership also provides fans with several options for purchasing tickets for baseball games, including hardcopy tickets and e-tickets.

StubHub’s FanProtect Guarantee

StubHub’s FanProtect Guarantee is one of the significant benefits available to buyers who choose to use the platform. It protects buyers from fraudulent activity and guarantees that the tickets they purchase will be authentic and arrive on time. The FanProtect Guarantee ensures that buyers receive replacement tickets or a refund if any issues arise with their order. Furthermore, StubHub provides a 100% refund to customers if an event is canceled.

If a buyer has any issues with their order, they can contact StubHub’s customer service team, who will assist them in resolving the problem. StubHub’s customer service team is available 24/7 to help with any issues that arise.

StubHub’s Transparency

StubHub is entirely transparent with its pricing, and the company charges lower fees compared to many other ticket exchange platforms. While the pricing may fluctuate depending on the event and the ticket supply and demand, StubHub provides detailed information on the prices listed on its platform.

StubHub also provides a seat selection feature that allows buyers to see the seat’s exact location in a venue before purchasing the ticket. This feature ensures that buyers can locate the best seats for their desired event.


Based on the details above, StubHub is a reliable platform for purchasing tickets. StubHub is owned by eBay and has partnerships with many prestigious sports leagues and entertainment companies worldwide. The platform’s FanProtect Guarantee ensures that buyers will receive their tickets as advertised and on time while also providing a refund or replacement option if any issues arise. StubHub’s lower fees compared to other ticket exchange platforms and seat selection feature are other benefits for buyers using the platform.

Although there is no guarantee in the secondary market for tickets, StubHub is still one of the most credible sources when it comes to buying tickets for sports events, concerts, theater, and other entertainment venues. Therefore, it is essential to always proceed with caution and research before purchasing any tickets, but with StubHub, buyers can trust that they are in good hands.