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Hospitality Computerized Reservation Systems: A Complete Guide

The hospitality industry is all about providing a comfortable stay and memorable experience to its guests. With the rise of technology over the years, computerized reservation systems have become an essential tool for hotels, resorts, and other hospitality businesses. These systems not only simplify the reservation process but also aid in maximizing revenue and customer satisfaction. In this blog post, we will discuss some popular hospitality computerized reservation systems that are widely used in the industry.

1. Opera Property Management System

Opera is one of the most popular Hotel Property Management Systems (PMS) in the hospitality industry. It is a comprehensive solution that combines reservations, housekeeping, front desk, and property management functionalities. Opera simplifies operations for hotels of all sizes and caters to a wide range of property types, from small bed and breakfasts to large resorts. Its advanced features include group bookings, guest profiles, and mobile check-in and check-out. Opera is also integrated with several third-party systems, including payment gateways and revenue management tools.

2. Sabre Hospitality Solutions

Sabre is a leading technology provider for the travel and hospitality industry. Sabre Hospitality Solutions offer several products for hotels, including SynXis Central Reservation System (CRS), which is a cloud-based platform for managing hotel inventory and distribution. This system enables hotels to manage room rates, availability, and reservations across multiple channels, including online travel agencies, corporate booking channels, and hotel websites.

3. Amadeus Hospitality

Amadeus Hospitality provides a range of solutions for hotels, from reservations to property management. Its flagship product, Amadeus Hospitality Service Optimization, is a comprehensive solution that includes a central reservation system, property management system, and customer relationship management tools. This cloud-based platform also provides hotels with advanced revenue management capabilities that enable them to optimize pricing strategies and generate more revenue.

4. Guestline

Guestline is a leading provider of cloud-based hospitality software solutions. Its product range includes property management, distribution, and digital marketing tools. Guestline’s reservation system allows hotels to streamline the booking process and manage inventory across multiple channels. The system also features a user-friendly interface that enables hotel staff to easily manage reservations, room availability, and guest profiles.

5. Cloudbeds

Cloudbeds is an all-in-one hotel management platform that includes a central reservation system, property management system, and channel management tools. Its reservation system enables hotels to manage bookings across multiple channels and provides real-time inventory management. Cloudbeds also provides hotels with marketing and revenue management tools that are designed to increase revenue and maximize profitability.


In summary, computerized reservation systems play a crucial role in the hospitality industry, enabling hotels to streamline operations, optimize revenue, and improve customer satisfaction. The systems discussed in this article are just a few examples of the many hospitality computerized reservation systems available in the market. Whether you run a small bed and breakfast or a large resort, there is a system that can help you manage your hotel’s reservations and operations more efficiently. Therefore, it is essential to choose a system that is tailored to your hotel’s specific needs and requirements.