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Can You Refund One Ticket on Ticketmaster?

When planning for an event, buying tickets is a crucial part of the process. Whether it’s a concert, a sport game, or a theater performance, it’s never an easy task to decide which event to attend, consider ticket prices, and then go ahead and purchase the tickets. Sometimes, unforeseen circumstances come up, and you may need to refund the tickets you’ve purchased. In this case, is it possible to refund one ticket on Ticketmaster? In this post, we’ll explore the refund policy of Ticketmaster, including whether or not you can refund one ticket.

Ticketmaster Refund Policy

Ticketmaster is one of the leading ticketing platforms globally, and their refund policy is customer-oriented to ensure maximum satisfaction. When you purchase a ticket on the Ticketmaster platform, you can choose to accept or decline the refund protection option. If you accept, you’ll be refunded automatically in case you can’t attend the event due to any covered reason such as illness, job loss, or accident. However, if you opt-out, you’re not eligible for a refund, making it important to know if they refund one ticket.

Refunding a Single Ticket on Ticketmaster

If you purchased tickets for an event but later realized that one person in your group can’t make it, you may wonder if you can refund that one ticket separately. The answer is yes, you can refund one ticket on Ticketmaster. However, it depends on the type of ticket you’ve purchased.For example, if you’ve bought individual tickets, you can refund one ticket without any problem. Similarly, if you purchased multiple tickets, you can choose which ticket to refund. When refunding a single ticket, keep in mind that Ticketmaster will reimburse you only for its face value, excluding any fees or taxes.

Exceptions to Ticketmaster’s Refund Policy

Although you can refund one ticket on Ticketmaster under certain circumstances, there are exceptions to their refund policy. For instance, if you bought a bundle or package, you may not be able to refund individual tickets that came with it. In such cases, you must return the entire package to get a refund.It’s also worth noting that if an event is canceled or rescheduled, Ticketmaster may issue a refund or credit for the tickets. However, if you choose to sell or transfer your tickets to someone else, you’re not eligible for a refund. The buyer will receive a refund only if Ticketmaster cancels the event or if it’s postponed, and they can’t attend the new date.

How to Refund a Single Ticket on Ticketmaster

Now that you know you can refund one ticket on Ticketmaster, let’s go through the steps to refund a single ticket. The process is relatively simple and involves the following steps:

  1. Visit the Ticketmaster website and log in to your account
  2. Go to “My Tickets”
  3. Select the event you want to refund a ticket from
  4. Click “See Details”
  5. Select “Refund”
  6. Choose the ticket you want to refund
  7. Confirm your request and submit it.

You’ll receive an email confirmation once your refund is processed. However, if you face any issue or experience any difficulty, reach out to Ticketmaster’s customer support for assistance.


In summary, Ticketmaster’s refund policy is customer-focused, and you can refund one ticket on their platform. However, it’s crucial to understand that it depends on the type of ticket you’ve purchased and whether you’ve opted for refund protection. Refunding a single ticket involves the same process as requesting a refund for multiple tickets. Still, you must keep in mind that Ticketmaster only refunds the ticket’s face value, excluding any fees or taxes. Lastly, make sure you familiarize yourself with their refund policy to understand their exceptions and reach out to customer support in case of any difficulty.