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Can You Get a Refund on Ticketmaster within 24 Hours?

Ticketmaster is one of the largest ticket selling platforms worldwide. It brings music, sports, and theatre enthusiasts the opportunity to watch their favorite events live. But what if you’ve changed your mind after purchasing your Ticketmaster tickets? Can you get a refund? The answer to that is a bit complicated, so let’s dive into the details.

The Ticketmaster Refund Policy

Ticketmaster has a fairly strict refund policy. For most events, they don’t offer refunds or exchanges whatsoever. This rule is valid even when a show is postponed or canceled. In some instances, however, such as in the case of an event cancellation or rescheduling, Ticketmaster will offer refunds or exchanges. In such cases, a refund will be made to the original form of payment used for purchase, and the amount refunded will include the ticket’s face value plus any applicable charges that were added.Moreover, Ticketmaster has initiated a new program called “Fan Guarantee,” underscoring its customer service commitment. The program seeks to ensure that ticket buyers may conveniently sell or transfer tickets as needed. According to this program, Ticketmaster pledges to refund the cost of the ticket if the event is canceled.

Ticketmaster: Can You Get a Refund within 24 Hours?

Ticketmaster doesn’t have a 24-hour refund policy, and that means that refunds aren’t guaranteed if you’ve changed your mind or realized an error in your purchase. As mentioned earlier, the company doesn’t offer refunds for most events. If your event is among those few that are refundable, you might have a shot at a refund.Fortunately, there are exceptional circumstances under which Ticketmaster may make an exception to its refund policy. For example, if you are unable to attend the event due to an unavoidable personal emergency, you may be qualified for a refund. However, you will need to apply for a refund with Ticketmaster and provide evidence of your emergency to be approved. Another possibility to consider is Ticketmaster’s Ticket Insurance program. This service is optional and can cost between $7 and $12 per ticket, depending on the event, the venue, and the ticket price. The insurance program ensures that a refund will be issued in case an event is postponed or canceled. Additionally, if you have bought Ticket Insurance, you might qualify for reimbursement if you become ill or are involved in an automobile crash or if other unforeseen circumstances arise that prevent you from attending the event.

How to Request a Refund with Ticketmaster

To request a refund, you must first sign in to your Ticketmaster account. Next, choose your event and tickets, and then click on the link to the “Request a Refund” page. You’ll be prompted to fill out a simple form that will ask for your contact details, order number, and a brief explanation of why you’re seeking a refund. In the case of a rescheduled event or cancellation, the refund request process will be much smoother and completed much faster.Once you’ve submitted your request, you’ll receive updates on the status of your refund from Ticketmaster via email, so keep an eye on your inbox. It’s important to note that refunds can take up to a few business days or weeks to process.


In conclusion, the probability of getting a refund on Ticketmaster within 24 hours is relatively low. Even if the event is refundable, the refund process can be stringent and time-consuming. Various factors come into play when requesting a refund through Ticketmaster, so it’s important to read through their policies and procedures carefully before making your purchase. Refunds could be available under certain exceptions, making it wise to keep a copy of your ticket insurance to apply for reimbursement in case of a genuine emergency.