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Can You Contact Ticketmaster by Phone?

If you’re planning on attending an event or purchasing tickets for your favorite artist, chances are you’ll be purchasing them from Ticketmaster. Ticketmaster is a well-known ticketing company that operates globally, selling tickets for concerts, sports events, theatrical performances, and more.As with any purchase, you may have questions or concerns about your transaction, prompting you to seek help. One question that is frequently asked is, “Can you contact Ticketmaster by phone?” The answer is yes. In this blog post, we’ll cover the various ways to contact Ticketmaster by phone, the best times to call, and other helpful tips.

Ways to Contact Ticketmaster by Phone

The most direct way to contact Ticketmaster by phone is by calling their customer service hotline at 1-800-653-8000. This phone number will connect you to a customer service representative who can assist you with your questions or concerns.For customers who are hearing-impaired or have speech disabilities, Ticketmaster offers a TDD (Telecommunications Device for the Deaf) hotline at 1-800-943-4327.For customers located outside the United States, Ticketmaster provides specific phone numbers for each country on their website. Simply navigate to the “Contact Us” section and select your location for a list of contact information.

Best Times to Call Ticketmaster Customer Service

Ticketmaster’s customer service hotline operates from 9:00 am to 9:00 pm (local time) Monday through Saturday, and from 9:00 am to 8:00 pm (local time) on Sundays. Although the hotline is available seven days a week, the wait time to speak to a customer service representative can vary, depending on the volume of calls. It’s best to call during non-peak hours, such as early morning or late evenings, to get quicker assistance.You can also try reaching out to Ticketmaster via social media. They have an active presence on Twitter (handle: @Ticketmaster), and they typically respond within 24 hours.

Other Tips for Contacting Ticketmaster Customer Service

Before picking up the phone to contact Ticketmaster customer service, it’s always a good idea to have your ticket order number and any relevant information readily available. This will help the customer service representative quickly locate your transaction and assist you with your question or concern.You can also try searching for answers to your questions on Ticketmaster’s website, where they provide detailed information on topics such as ticket refunds, delivery methods, and more.If you are unable to reach Ticketmaster customer service by phone, you can also send them an email through their website or use their chat feature for online assistance.


In conclusion, you can contact Ticketmaster by phone, and they offer multiple options for customers to reach them. Whether you’re located in the United States or abroad, they provide specific phone numbers and contact information on their website.To get the quickest assistance, it’s best to call during non-peak hours and have your ticket order number ready. And if the call wait time is too long, try reaching out to Ticketmaster on social media or through their website’s email or chat feature.We hope this post has been helpful in answering your questions on how to contact Ticketmaster by phone. With this information, you can confidently purchase tickets and attend your favorite events with ease.